Furious Scotland fans have criticised the Scottish Football Association after hundreds of Tartan Army fans missed the start of the match against Croatia.
Only two kiosks were opened outside the ground to allow fans to collect pre-paid tickets, causing large queues to build up before kick-off.
Many fans were still waiting outside when Croatia scored the opening goal.
A spokesman for Hampden Park, who issue tickets for the SFA, said lessons had been learned from the chaotic scenes.
The problem was apparently caused by tickets not being posted to fans over the Easter weekend, meaning many people were forced to collect them before the game.
Supporters who had not bought tickets in advance were also able to buy tickets from the kiosks.
Police and stewards eventually decided to allow some fans - who were still standing in the queue 20 minutes after the match had started - into the ground without tickets.
However, some were forced to watch the match from the west s
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